FAQs

The site is down/I can't log in...what do I do?

If you ever run into a problem where you can’t login, please clear your browser history. If that is unsuccessful, it is most likely your internet connect. Disconnect from wifi, wait a few minutes, refresh and try again.

How long do I get access to my account and program?
The program(s) you've purchased are yours to keep. You will always have access to your account regardless of how long it takes for you to complete your programs.

I haven't received my log in info yet, when will I?
Log in access is sent within 10 minutes of purchasing any programs, please check your junk/spam (all folders) for it! If it's still not there, we will re-push it out to you.

Can I share my login with a friend?
NO! We can see your account activity, including the IP addresses. If you share your login info this is the equivalent of stealing an online digital product and will result with your account shut down WITHOUT a refund.

Upon check out you agreed to my terms and service.

All other questions will be responded via email: assistant@kristiebarker.com.